Freight forwarder is also known as forwarding agent, or shipping agent. A freight forwarder is a business or person that organizes shipments for individuals or companies to transfer the goods from the supplier to a customer.

What can a freight forwarder do?
A freight forwarder can do a lot of things related to logistics. For example:
Consolidation & Warehousing
Inland transportation
Prepare shipping and export documents
Book cargo space
Negotiate freight charges
Buy and claim cargo insurance
Export declaration, import clearance
Those are main services. But you need to know that a freight forwarder does not actually move you shipments itself. It works as an agent between a shipper and various transportation services such as sea shipping, air cargo, express parcels, trucking and so on.