FAQ

The key documents required for air freight shipments include:

  • Packing List (itemizes cargo details)
  • Commercial Invoice (states product value)
  • Air Waybill (AWB, shipping contract)
  • Certificate of Origin (proves manufacturing country)

These documents ensure smooth customs clearance at destination. Additional permits may be required for special goods.

  • Express: DHL, FedEx, UPS
  • Air freight: China Airlines, Emirates, Cargolux
  • Sea freight: COSCO, Maersk, MSC

No, under-declaring is illegal and may lead to customs seizures. We follow legal declaration rules.

  • SASO certification (for regulated products)
  • Commercial invoice with HS codes
  • Original B/L

Yes, via sea freight (breakbulk) or air charter. We’ll recommend the best option based on size & urgency.

We handle labeling, palletizing, and Amazon compliance—just provide your FBA shipment ID.

Recommended for high-value shipments (we offer 0.3%-0.5% of cargo value).

We provide a tracking number (AWB/BL number) for real-time updates via our system or carrier websites (DHL, FedEx, Maersk, etc.).

Sea freight (LCL) is the cheapest (around $2.5-$5/kg), but takes 15-30 days.

We handle customs clearance using your Amazon shipment details. Duties & taxes can be:

  • Prepaid (DDP – we pay for you)
  • Paid by receiver (DDU – you pay upon arrival)
  • Commercial invoice
  • Packing list
  • Bill of Lading (B/L) or Air Waybill (AWB)
  • Amazon FBA shipment ID (if applicable)
  • USA: 3-5 days (air), 15-30 days (sea), 18-25 days (rail)
  • Dubai: 4-7 days (air), 18-25 days (sea)
  • Kenya: 5-9 days (air), 25-35 days (sea)
  • Air freight: 1kg
  • Sea freight (LCL): 1 CBM (or 500kg)
  • Express (DHL/FedEx): 0.5kg
  • Rail freight: 1 CBM

Payment can be made via bank transfer, PayPal, Alipay, or WeChat Pay. Full payment is required before shipment (or 50% deposit for large orders).

We offer international shipping from China via air freight, sea freight, express (DHL, FedEx, UPS), and rail freight, including Amazon FBA shipping, door-to-door delivery, customs clearance, and cargo insurance.