Winsail Logistics is a professional China-based international freight forwarder specializing in door-to-door, DDP, and multimodal shipping solutions.

We provide a full range of services including ocean freight (FCL/LCL), air freight, express delivery, warehouse & fulfillment, customs clearance, and cargo insurance.

Our mission is to make global shipping from China simple, transparent, and cost-effective for businesses of all sizes.

Yes. Winsail Logistics operates under official Chinese freight forwarding and customs registration licenses, allowing us to handle both export and import procedures legally and efficiently.

We collaborate with reputable carriers and shipping lines such as COSCO, MSC, Maersk, Emirates SkyCargo, and DHL to ensure compliance and reliability in every shipment.

Our head office is located in Guangzhou, China, with partner agents and warehouses across major Chinese ports — including Shenzhen, Ningbo, Shanghai, and Qingdao.

Beyond China, we maintain long-term partnerships with local agents in the UAE, Saudi Arabia, Qatar, Egypt, Kenya, Nigeria, and the USA, allowing us to deliver door-to-door and DDP services to over 100 destinations worldwide.

Winsail Logistics was established in 2013 and has been serving global clients for over 10 years.

During this time, we’ve successfully handled thousands of shipments across industries such as electronics, automotive parts, machinery, furniture, and e-commerce goods, building a strong reputation for timely delivery, responsive support, and transparent pricing.

Winsail Logistics stands out for three core reasons:

1. Specialized in DDP & Door-to-Door Services – We simplify complex international logistics by offering all-inclusive shipping from factory pickup in China to final delivery overseas.

2. Global Network Coverage – Our network covers the Middle East, Africa, Europe, and North America, with optimized routes and flexible transport options.

3. Customer-First Approach – Every shipment is managed by a dedicated account manager who provides real-time tracking, proactive communication, and after-sales support.

We combine professional freight expertise with personalized service, making us a trusted logistics partner for importers and e-commerce brands worldwide.

The main international shipping methods from China include sea freight (FCL/LCL), air freight, express courier, and door-to-door delivery.

• Sea freight is the most cost-effective for bulk or heavy cargo.

• Air freight is faster and ideal for time-sensitive shipments.

• Express (DHL, FedEx, UPS) is suitable for small parcels or samples.

• Door-to-door combines multiple modes and covers pickup, customs, and final delivery.

Winsail Logistics helps clients choose the best shipping solution based on cargo size, urgency, and budget.

• Sea freight: Cheapest but slowest; ideal for large or heavy goods; transit time 25–45 days.

• Air freight: 5–10 days; balance between cost and speed.

• Express delivery: Fastest option (3–7 days), but with limited cargo size.

Winsail provides all three modes and can even combine sea + air for optimal cost and speed balance.

Transit time depends on the destination, shipping mode, and customs process:

• Sea freight: 25–45 days (Asia fastest, Africa/Europe slower).

• Air freight: 5–10 days.

• Express: 3–7 days.

Winsail Logistics optimizes routes and coordinates directly with carriers to ensure the fastest and most reliable delivery schedules from China to your country.

Shipping costs depend on multiple factors:

• Shipping mode (sea, air, express, or DDP)

• Cargo volume or weight (CBM / KG)

• Port of origin and destination

• Customs duties, taxes, and insurance

At Winsail Logistics, quotes are transparent and all-inclusive, with no hidden fees. You can get an instant estimate by sharing your cargo details and destination.

Common export documents include:

• Commercial Invoice

• Packing List

• Bill of Lading (B/L) or Air Waybill (AWB)

• Certificate of Origin (CO)

• Export Declaration Form

Winsail’s operations team prepares and verifies all necessary paperwork to ensure smooth customs clearance and compliance with destination country regulations.

Yes. Winsail Logistics provides nationwide pickup service from any Chinese city — including Guangzhou, Shenzhen, Yiwu, Ningbo, Shanghai, and Qingdao.

We coordinate directly with suppliers or manufacturers, collect the goods safely, and transport them to the nearest port or warehouse for export.

This factory-to-destination coverage makes shipping from China truly hassle-free for importers worldwide.

DDP (Delivered Duty Paid) shipping means Winsail Logistics handles everything from pickup in China to delivery at your door, including freight, customs clearance, taxes, and duties.

It’s a fully inclusive service where the buyer doesn’t need to deal with import procedures or hidden fees.

This makes DDP ideal for importers who want a stress-free, door-to-door shipping experience from China.

The main difference lies in who pays for duties and taxes:

• DDP (Delivered Duty Paid) → Winsail handles all costs including customs duties and VAT.

• DAP (Delivered At Place) → Winsail delivers to your address, but the receiver pays import taxes.

In short, DDP = all-inclusive, while DAP = excludes import taxes, most Winsail clients choose DDP for simpler logistics and predictable pricing.

No. When you choose Winsail’s DDP shipping service, all customs duties, VAT, and clearance charges are already included in your quote.

Our local agents at the destination handle import declarations and tax payments on your behalf.

You only receive the goods — no hidden or extra costs.

Yes. Winsail Logistics offers door-to-door delivery from China to over 100 countries, including UAE, Saudi Arabia, Qatar, Egypt, Kenya, Nigeria, USA, and European regions.

We pick up cargo from your supplier in China, manage international shipping, handle customs at both ends, and deliver directly to your warehouse or home.

Every DDP shipment includes end-to-end tracking and customer support.

Absolutely. Winsail’s DDP small-parcel service is ideal for Amazon sellers, Shopify store owners, and e-commerce importers.

We consolidate multiple parcels from Chinese suppliers, handle export declarations, clear customs under DDP terms, and deliver to final addresses via local couriers.

This solution combines cost efficiency, speed, and full compliance — perfect for growing online businesses.

At Winsail Logistics, cargo safety is our top priority.

We use strict loading standards, secure packaging, and real-time tracking to prevent any damage or loss.

Our team supervises container stuffing at factories or warehouses, ensuring goods are properly labeled, palletized, and fastened before shipment.

All shipments are handled by trusted carriers and monitored throughout their journey — from China to final delivery.

Yes. We offer professional packaging, palletizing, and consolidation services across all major Chinese ports and warehouse hubs.

Whether your cargo requires carton boxes, wooden crates, shrink wrapping, or fumigation pallets, our warehouse team prepares them according to international export standards.

Proper packaging reduces freight risk and ensures your cargo passes customs inspection smoothly.

Yes, Winsail Logistics has experience in shipping fragile, oversized, temperature-controlled, and DG (Dangerous Goods) cargo.

We evaluate each shipment individually and apply custom packing materials, warning labels, and safety documentation.

From delicate electronics to industrial machinery, our operations team ensures all special cargo meets IATA, IMO, or destination-specific regulations.

Although rare, if any cargo damage occurs, Winsail provides instant assistance and insurance claim support.

Our team documents the issue, collects evidence, and coordinates with carriers or insurers for resolution.

For DDP or door-to-door shipments, we take full responsibility from pickup to delivery — ensuring clients are financially protected and promptly compensated.

Yes. Winsail Logistics offers optional cargo insurance for all international shipments from China.

Insurance can cover loss, damage, theft, or delay, and is handled through global insurance partners.

We always recommend purchasing insurance, especially for high-value or sensitive cargo, to ensure maximum protection and peace of mind during transit.

You can request a free shipping quote directly through our website or by contacting our logistics team via WhatsApp or email.

Simply provide your cargo details (dimensions, weight, quantity), pickup address in China, and destination country or city.

Our experts will respond within 12 hours with a customized, all-inclusive quotation that covers freight, customs, and delivery — with no hidden costs.

To offer an accurate quote, we need:

• Product name and type of goods

• Weight and dimensions (or total CBM)

• Pickup location in China

• Delivery address or destination port

• Preferred shipping method (Sea / Air / Express / DDP)

With these details, Winsail’s system compares multiple carriers and routes to provide the most competitive and efficient rate for your shipment.

Never. Winsail Logistics follows a transparent pricing policy — the price we quote is the final price you pay.

All freight charges, customs fees, taxes, and delivery costs are clearly listed in your quotation.

For DDP shipments, we provide an all-inclusive rate, meaning you won’t encounter any unexpected charges upon arrival.

We accept multiple international payment methods for your convenience:

• Bank Transfer (T/T)

• PayPal or Wise for small payments

• Alibaba Trade Assurance for e-commerce clients

• Letter of Credit (L/C) for high-value transactions

All payments are secure and verifiable, with invoices issued under Winsail Logistics’ registered Chinese business license.

In most cases, full payment is required before shipment to confirm booking and secure space with carriers.

However, for long-term clients or high-volume partners, flexible payment terms (such as partial deposits or post-delivery balance) can be arranged upon approval.

We value long-term cooperation and always aim to create mutually beneficial business relationships.

For DDP and door-to-door shipments, Winsail Logistics handles both export and import customs clearance through our local partner agents.

We take care of all declarations, duties, and taxes, ensuring hassle-free delivery for the consignee.

For other Incoterms (like EXW or FOB), we can assist with documentation and connect you to reliable destination brokers if needed.

It depends on your country’s import regulations and the type of goods.

In most DDP shipments, Winsail and our destination agents handle import procedures under our license.

However, if your products are restricted, branded, or high-value, you may need to provide:

• A business import license

• Tax ID or EORI number

• Any special permits or certifications required by your local customs authority.

Our team will guide you step-by-step to ensure compliance and smooth clearance.

Yes. Winsail is a licensed freight forwarder and exporter in China.

We handle all export declaration procedures on your behalf, including commodity code verification, export permit filing, and customs submission.

Our operations team ensures each shipment complies with Chinese export regulations and avoids any customs delays or penalties.

If customs selects a shipment for inspection, Winsail’s local operations team works directly with authorities to resolve issues quickly and transparently.

We prepare all required documents, coordinate container unpacking/repacking if necessary, and keep clients updated in real time.

Our goal is to minimize clearance time and prevent additional storage or demurrage charges.

Yes. Winsail Logistics provides all standard export documentation, including:

• CO (Certificate of Origin)

• CI (Commercial Invoice)

• PL (Packing List)

• Bill of Lading / Air Waybill

• Export Declaration Form

These documents are prepared according to the buyer’s requirements and destination customs rules, ensuring smooth clearance and traceability.

After your goods are booked and dispatched, Winsail Logistics provides a tracking number (for example Bill of Lading or Air Waybill) and gives you access to real-time updates via our tracking system or carrier websites.

You will also receive periodic photo updates and status notifications from our dedicated account manager.

Yes. We maintain round-the-clock customer service for urgent shipment needs, delays, or unexpected issues.

You can reach our support team via phone, WhatsApp, or email, and we guarantee a response within 24 hours to non-emergency inquiries, or immediate response in emergencies.

If you’re notified of a delay (e.g., customs inspection, carrier change, bad weather), please contact your account manager or our support desk immediately.

We will track the cause, update you on the new expected timeline, explore alternative routing if feasible, and assist with any cost or compliance implications.

We aim to keep you informed and minimize disruption.

For urgent support, use the direct phone/WhatsApp numbers or our support email.

Your dedicated manager will escalate issues as needed to operations and carrier teams until resolution.

Yes — in the unlikely event of loss, damage, or non-delivery caused by Winsail Logistics or our selected carriers, we provide claim support including documentation, evidence collection, and liaison with insurers or carriers.

Compensation is handled per our service agreement terms and insurance coverage.

We encourage clients to choose cargo insurance for high-value cargo for maximum protection.